Flood Restoration Services
A flooded home is one of the most stressful things a homeowner can face, and we know the first hour matters as much as the first day. At Art’s Restoration Services, we get IICRC-certified technicians on site quickly, find the source of the water, and start the work that keeps a bad day from turning into a much longer one.
When facing flood damage, we recommend reaching out to our team first to contain the damage as early as possible. Then, get in touch with your insurance provider to discuss the details. We have a great relationship with insurance companies and will communicate directly with your provider as the work continues.
When Water or Floods Damage Your Property
Floods can sometimes come out of nowhere. A burst supply line behind a washing machine, a sump pump that quits partway through a heavy rain, or a storm that dumps more water than the ground or the municipal system can carry away can all leave standing water in your home within minutes. In the Fraser Valley, where heavy fall and winter rain is routine, and many properties sit on lower ground near ditches and creeks, we see all three causes regularly, along with older sump systems that were never sized for today’s storm volumes.
Our team arrives ready to find the source first, not just the visible puddle. Using thermal imaging and moisture meters, we trace water into wall cavities, under flooring, and behind baseboards so nothing gets missed. Stopping the source and extracting standing water within the first few hours is what keeps a flood from becoming a much bigger drywall, flooring, or mould project. Once the immediate danger is contained, we document everything with photos and moisture readings, which becomes the foundation of your insurance claim and gives you a clear record of what happened and what we did about it.
Flood & Damage Repair
Once the water is out, restoring your home is a process we walk you through step by step. We start by listening to what matters most to you, whether that’s saving original hardwood, getting a home office back online, or simply getting your family back into a routine. From there, we bring in the trades your home actually needs, whether that’s flooring, drywall, or electrical, and restore the space to its equivalent or upgraded condition.
Sewage Back-Up Services
Not every flood is clean water, and a sewage back-up needs to be treated differently from the moment we arrive. When a sewage problem occurs, our technicians contain the area first, then work to identify and remove any materials carrying harmful bacteria, viruses, or parasites. We use air scrubbers to manage odours and organic disinfecting products to treat surfaces that clean water alone cannot make safe again. Porous materials that have absorbed sewage, such as carpet, padding, or drywall, typically cannot be salvaged and need to come out rather than simply be dried and left in place.
How Long Does It Take to Dry Out a Flooded Home?
There is no single answer, because drying time depends on how much water was involved, how long it sat before we arrived, and what materials absorbed it. A single room with clean water and a fast response often dries in three to five days. A larger flood that has soaked into subfloor, insulation, or wall cavities can take ten days or longer before every material reads dry on our moisture meters. We do not eyeball this: our technicians take daily instrument readings throughout the drying process and keep our air movers, dehumidifiers, and air scrubbers running until every reading confirms the structure is back to a safe, pre-loss moisture level, not just until it looks dry to the eye.
Every restoration we complete comes with a warranty on our workmanship, so you have real peace of mind that the drying and repair work will hold up, not just pass a quick visual check on move-back-in day.
Frequently Asked Questions
How quickly can you respond to a flooded home?
We offer 24-hour emergency response because standing water and hidden moisture only cause more damage the longer they’re left alone. Call us as soon as you notice water, and we’ll get a technician moving toward your home right away.
Will you work directly with my insurance adjuster?
Yes. Contact us first so we can contain any damage. Then, get in touch with your insurance provider. We document the damage, provide moisture readings and assessments, and communicate directly with your adjuster, so you’re not the one translating construction details into insurance language.
Do you handle both the water extraction and the repairs afterward?
Yes. We handle the full job, from stopping the source and drying the structure through to bringing in the right trades to restore drywall, flooring, and finishes to their pre-loss or upgraded condition.
Is a flooded crawlspace or basement on a rural or agricultural property handled differently?
The equipment and drying process are the same, though we pay extra attention to well systems, septic fields, and outbuildings that are common on rural properties in areas like Chilliwack and Mission, since these need their own moisture checks separate from the main house.
What should I do in the first hour after I notice flooding?
If it’s safe to do so, shut off the water source and move valuables away from standing water, then call us. Avoid running a vacuum on standing water yourself and let our technicians handle extraction with the right equipment.
Do I need to throw out flooring or drywall that got wet?
It depends on the material and how long it was wet. Clean water on non-porous surfaces often dries in place, while porous materials that sat in contaminated water usually need to be removed. We’ll assess each material on site rather than assuming the worst for everything.
Does a workmanship warranty apply to flood repairs the same way it does to renovations?
Yes. Any restoration work we complete, from drying through to repairs, is backed by the same workmanship warranty we stand behind on our renovation projects.